Q. Where are the fuses? What kind of fuses? Where can I
    purchase new fuses?
A. The fuses are located in the back of the pump by the
    electrical plug. These fuses are six-amp fuses. They can be
    found at your local hardware store.

Q. Can I over inflate my mattress?
A. You cannot over inflate your mattress. Though the pump
    motor may continue after the bed is full, it is in "neutral".

Q. How long does it take for the Visco foam to recover
    from shipping?
A. Visco takes twelve hours to completely expand to its
    normal size.

Q. What are the plugs for?
A. The plugs are used to fill hoses in case you want to
    remove the pump without losing air. You can also use AA
    batteries in place of the provided plugs.

Q. What if I think my bed is leaking air?
A. If your bed appears to be leaking, fill it to full capacity. Clip
    the hose next to the pump and plug hoses. Let the mattress
    sit overnight. (This will determine if you have a leak and
    whether it is in the pump or the bed itself.) If you discover
    the source of the leak, call our customer service department
    at 1-800-759-0594.


Using the WhisperFlo
· You need to be on your mattress when adjusting firmness,
  except in the case of 100% inflate, as the mattress actually
  reads your body weight.
· Only one of you may use the control at a time Using the two
  remotes simultaneously will cause the unit to lock out one user.

· Fuses are located in a panel at the cord attachment,
  easily accessible.
· Cord attachment can be adapted.
· Air filter is removable for easy cleaning.
· Pressure is based on body weight. The back-pressure that
  your weight creates will be broken into 100 different
  firmness options.

Using the IFC 2000
· Only one of you may use the control at a time Using the two
  remotes simultaneously will cause the unit to lock out one user.
· Fuses are located in a panel at the cord attachment,
  easily accessible.
· Cord attachment can be adapted.
· Air filter is removable for easy cleaning.
· The two buttons to the right and left of the instant inflate button
  are non-operational.

      Back to the top

A Guide to Getting Along With Your Comfortaire

You'll probably never have a moment's trouble with your Comfortaire bed, but just in case,

 here are a few easy steps to take if your bed is not working properly.

After Set Up
What to look for...
A. Kinks in the air hose
B. Make Sure hoses are applied properly
    1. Seat hose components completely. Slide the air hose all
        the way up to the housing of the pump.
    2. Hand tighten clamp
    3. Tighten clamp 2 clicks with pliers
C. Plug it in! Make sure the outlet works
D. Give your foam a chance to recover. The foam will probably
    be "squashed" from packing and shipping. It will come back
    to life. Just give it a chance.
E. Your air control unit has an internal surge protector; hence,
    additional surge protection is not needed nor recommended.
 

If This Happens, Do This
A. Slow leak - Check fittings
    1. Take off clamp
    2. Cut hose off 1" from air pump nozzle. (Cut, don't pull the
        old hose from nozzle to avoid damage to the nozzle.) Split
        and peel the remaining hose from the plastic nozzle.
    3. If problem persists
        a. Cut hose from air pump nozzle. (Never cut hose near
            the air core.)
        b. Find your plugs
        c. Stop hose with plugs. This will isolate the problem...
        d. If bed leaks, problem is chamber
        e. If bed holds, problem is pump.
Either way, call your Dealer, or call Comfortaire at
1-800-759-0594

B. Pump will not operate
    1. Check fuse, located by face plate on both pumps. Fuses
        are available anywhere.
    2. Plug it in! Make sure the outlet works.

C. Pump works, pressure does not change
    1. Check for kinks in hose
    2. If problem persists, remove hose. Air should be pushed
        through the nozzle and exhaust from bed. If this does not
        happen, look for visible obstructions. If none, call US 866-968-7233

D. Dirty Cover?
Steam clean only. Do not dry clean.
Steam clean, allow to dry thoroughly, put back on bed.

E. Cover wear?